When the CEO of a well-established water purification company first approached ComstarUSA, he had a simple but urgent problem:
His business was growing, but his systems weren’t keeping up.
The client—an innovative water purification company serving homes, schools, and commercial facilities—was still using a legacy ERP system that created more problems than it solved.
It was slow. Disconnected. Impossible to access in the field. And it made even basic operations feel like heavy lifting.
In less than 12 months, everything changed.
With a fully integrated Odoo ERP solution, the water purification company was able to achieve a 44% increase in orders, 28% revenue growth, and smoother operations across every department.
Here’s how.
The Challenge: Legacy ERP Was Holding Them Back
The Owner had invested in scaling his Water Company, expanded service areas and adding new filtration products. But the outdated ERP couldn’t support this growth. Issues included:
- Disconnected inventory and sales systems
- No mobile access for on-site field technicians
- Manual processes slowing down order fulfillment
- Delays in accounting and month-end closing
- Poor visibility into operations for leadership
The result: lost sales, low technician productivity, and rising customer complaints.
The CEO was clear—he didn’t want another “off-the-shelf” ERP with vague promises.
He needed a solution partner that understood water purification operations and could customize ERP tools to match.
That’s where ComstarUSA stepped in!
We recommended Odoo ERP, a modular, flexible platform that could scale with the client—and work even in the low-connectivity areas their teams often operated in.
What ComstarUSA Delivered
Field Service Module
- Gave technicians access to jobs, notes, and customer data—even offline
- Reduced job completion time by 32%
- Improved service quality and accountability
Inventory Management
- Real-time tracking of filters, parts, and purification systems
- Auto-reordering to prevent stockouts
- Synced warehouse stock with sales and service modules
- Unified customer, quote, and sales order tracking
- Linked inventory availability to quotes
- Reduced average sales cycle by 22%
Accounting & Reporting
- Automated data sync across departments
- Reduced month-end close from 12 days to 4
- Created live dashboards for CEO and his leadership team
The Impact on the company
With ComstarUSA’s tailored Odoo ERP deployment, The Water Purification saw:
44% growth in orders
28% increase in revenue
40% boost in field technician productivity
36% increase in customer satisfaction ratings
The CEO and his team were able to shift their focus from patching internal issues to scaling their operations with confidence.
Why ComstarUSA Was the Right Partner
ComstarUSA didn’t just “install ERP.” We:
- Spent time with the company CEO and each department head to understand workflows
- Customized modules to reflect real-world field service and inventory needs
- Delivered a mobile-first, offline-friendly system tailored to the client’s operations
Is It Time to Replace Your Legacy ERP?
If your business is growing but your systems are stuck in the past, let’s talk.
ComstarUSA specializes in transforming operations for companies like our client in this case study—especially in industries where real-time field service and inventory matter.
Book a free demo and see what’s possible with Odoo ERP.
